Our Values
Living Our Values: Inside and Out
Solid Minds was born from personal experience. Our Founders worked in a highly sensitive environment, supporting Genocide Survivors. Over time, the emotional weight of the survivors’ stories took a toll on their well-being. When they sought mental health support, they realized adequate services were hardly available.
People First
We place people at the center of everything we do. Within our team, this means fostering a healthy, respectful, and supportive environment—one where everyone feels valued, supported and encouraged to thrive. From the first welcome to the last session, we listen deeply, treat with dignity, and honor each person’s story.
Inclusivity
We celebrate diversity and promote belonging. Inside our clinic, we strive to build a compassionate workplace that welcomes every voice and reflects a wide range of experiences and perspectives.
Externally, we ensure our services are accessible to everyone, regardless of background, faith, identity, language, or ability. We believe mental health care should be for all.
Personalized Care
Every person’s journey is unique. Internally, we support our clinicians and staff to provide high-quality, thoughtful care grounded in compassion and professionalism.
In our practice, we take time to understand each client’s needs, tailoring our approach to support their goals, context, and wellbeing—with warmth, respect, and expertise. Confidentiality is a cornerstone of our personalized approach, ensuring each client feels safe, respected, and supported as they navigate their journey toward healing and growth.
Collaboration
We thrive through connection. Internally, collaboration is the heartbeat of how we work. We believe that strong teams are built on trust, communication, and shared purpose. We support each other, learn from one another, and solve challenges together.
Externally, collaboration extends beyond our walls. We build bridges—with individuals, families, schools, organizations, and communities. Whether through clinical partnerships, mental health campaigns, or research initiatives, we grow stronger through collective action and shared vision.
Together, these values ground us. They are more than words; they are how we live, serve, and grow at Solid Minds.