Appointments
Request Your Session.
Every practitioner at Solid Minds is fully accredited, insured, and deeply committed to the highest standards of private care. Whether you are seeking support for personal growth, navigating life transitions, or managing stress, our team provides trusted, personalised guidance every step of the way.
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Monday – Friday
From 08:00 AM to 07:00 PM
Sunday: Only by appointment
Together We Can Make Great Progress
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For Clinical Services, This Is Your Journey with Us
Step by Step
At Solid Minds Counselling Clinic, we want every step of your experience to feel supportive and clear. Here is what your visit will look like, from the moment you arrive to when you leave.
STEP 1
Arrival & Registration
Helpdesk – You are most welcome.
When you arrive, our team will greet you at the front desk and guide you through a brief registration process. We will collect basic information to help us serve you better; all in a safe and respectful space.
STEP 2
Billing & Confirmation
Transparent and simple.
After registration, we confirm your session and handle billing. Whether you are self-paying or using insurance, we ensure clarity and smooth processing before your session begins.
STEP 3
Vital Signs Check
A moment for your physical wellness.
A trained team member will take your vital signs such as blood pressure or pulse, as part of our holistic approach to care. This quick check helps us understand your overall wellbeing.
STEP 4
Consultation & Therapy
Where your journey truly begins.
You will then meet with your assigned clinician for your counselling or therapy session. This is your time—confidential, compassionate, and focused entirely on your needs and goals.
STEP 5
Exit & Next Steps
Support beyond the session.
After your session, our team will assist you with any follow-ups, next appointments, or additional information you may need. We’re here to walk with you beyond the first visit.